Ordering and Shipping
To order please go here: https://www.smithfarms.com/order/ Shipping Information below. All USPS mail will be handled by Stamps.com, their sub-contractor Please look for an email from stamps.com which will let you know your order has shipped. (CHECK YOUR SPAM folder!) Thanks. #1) USPS Tracking is not totally exact. I hand in your package here in Honaunau on Hawaii island before 8 am. The package then goes to Honolulu on Oahu island. Sometimes it lingers there for no
Do you encourage visitors?
No sorry and for a couple of reasons. We do not have a store front- this is our house. It is just Bob and me, so we are not set-up for visitors. We live 2 miles up a semi-paved, one lane private, 4 Wheel drive road. But don't be discouraged, there are many farms that want visitors. Go here http://www.konacoffeefarmers.org/farmTours.asp and you'll find over 40 farms that would love to have you. (I
Total Satisfaction is our AIM!
While we guarantee satisfaction of super great 100% Kona coffee, please check the email I send you via stamps.com for your package's tracking purposes. That guarantees that it was sent ----but the length of time is a little variable and all up to the USPS. Just use your tracking number to see how it's coming along.
Our Lovable Roaster :)
built by ASHE Industries, LLC * San Diego www.ASHELLC.com or email davehart@ashellc.com Roaster Redux- October 2024 Our NEW Roaster after 9 hours of patience and installation, we are very good! Thanks to Bob and Bobby and later in the afternoon, Bobby Resulting in a Great and Good successful morning of roasting!:)